You are encouraged tojointhe Cisco Career Certification Community, a discussion forum that isopen to anyone who is holding a valid Cisco Career Certification (such as Cisco CCIE . Itprovides a gathering place for Cisco certified professionals to share questions, suggestions, and information about Cisco Career Certification programs and other certification-related topics. Integrating Cisco Unified Communications Applications (CAPPS) v B 0 ©2010 Cisco Systems Inc Cisco Career Certifications: CCNP Voice Expand your professional options and advance your career Professional-level recognition in voice networking Recommended Training Through Cisco Learning Partners Expert knptertmnting Cisco Voice Commmictions and Oo S II i lessional Wptemenffng Cisco Unifiec J Communications Manager.Part 1 tnpfementmg Cisco Unified Commntjcattons Manager, Part 2 isociate Troubleshooting Osco Untfterf Communicafions Integrating Cisco United Communications Voice Netiwrking Applications //SCO.rom/gafcerti tications ©2010 Cisco Systems, Inc.Cisco Unity Connection Voice-Messaging Feature Comparison Cisco Unity Express Script Editing Default Auto-Attendant Script 1-31 1-32 1-33 1-34 Voice-Messaging System Design Active-Active, High-Availability Deployment Digital Networkingwith Active-Active Pairs Voice Profile for Internet Mail 1-35 1-37 1-38 1-40 Cisco Unity Express SMB Design Cisco Unity Express Enterprise Design Multiple Cisco Unity Express Design Cisco Unified Communications Manager Business Edition Multisite Deployment with Digital Networking Traffic-Pattern Evaluation Example 1-41 1-42 1-43 1-45 1-46 1-47 Centralized Cisco Unity Connection System Example Cail Flows SRST and Cisco Unity Connection AAR and Cisco Unity Connection Additional Call-Flow Options Summary 1-48 1 4g j_50 ^51 1_52 1 et References Module Summary References Module Self-Check Module Self-Check Answer Key Cisco Unity Connection in a Cisco Unified Communications ^53 ^55 ^_55 -,_57 -5.59 Manager Environment Overview Module Objectives 2-J 2-i 2-1 Integrating with Cisco Unified Communications Manager Objectives 2-3 2-3 Cisco Unity Connection Integration Options with Cisco Unified Communications Manager On-Net and Off-Net Calls Call Forward Options Cisco Unity Connection Configuration Voice-Mail Integration on Cisco Unified Communications Manager Hunt List Hunt Pilot MVUOnand Off Voice-Mail Pilot Voice-Mail Profile Integration on Cisco Unity Connection Port Group Ports Integration Troubleshooter Tools Common Mistakes Cisco Unity Connection Integration via SIP SIP Trunk Route Pattern and Voice-Mail Settings SIP Integration on Cisco Unity Connection Common Mistakes Summary References 2-4 2-6 2-7 2-8 2-10 2-15 2-16 2-17 2-18 2-19 2-20 2-22 2-24 2-26 2-27 2-28 2-30 2-32 2-33 2-35 2-36 2-36 Configuring the Cisco Unity Connection System Objectives __ 2-37 2-37 2-38 2-39 2-40 2-42 2-43 2-44 2-45 2-46 2-47 2-48 2-49 2-51 2-53 2-54 2-56 2-57 2-59 Cisco Unity Connection System Settings Overview General Settings vs.
arnerswith the necessary knowledge to d Cisco Unified Presence into a Cisco jmunications solution" '3wnii:!?Course Introduction Integrating Cisco Unified Communications Applications (CAPPS] v8 0 ©2010 Cisco Systems Inc Module 1 Introduction to Voice Mail Overview Connection integration options, including (but not limited to) integration with Cisco Unified Communications Manager.The module also examines various deployments in which Cisco The module introduces the Cisco Unity Connection and Cisco Unity Express voice-messaging systems and compares the parameters and features ofeach.Gtions Apeicahons i CAPPS) v8 0 Upon completing this course, you will beable to meet these objectives: • Describe voice-mail integration options and requirements • Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment • • • Describe howto implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment Implement voice-mail networking using VPIM Implement Cisco Unified Presence and Cisco Unified Personal Communicator ) 2010 Cisco Systems, Inc.Course Introduction Course Flow This topic presents the suggested tlow of the course materials.Learner Skills and Knowledge This subtopiclists the skills and knowledge that learners must possessto benefit fully from this course.The subtopicalso includes recommended Cisco learningofferings that learners should first complete before taking the course.This ability includes being able tomeet these objectives: interfaces • Describe voice-mail integration options, corresponding traffic flows, and available client • Describe general requirements for voice-mail integration, including user-account synchronization, redirecting-number explanation, call flows in SRST mode or under nobandwidth conditions, Co S implications of MWI, and voice-mail notifications ~ I '.\ rr-F.oac\ v8 n Integrating Cisco Unified"Communications Applications (CAPPS) „a 0 © 2010 l.The exact timing of the subjectmaterialsand labs depends on the paceof your specific class.Integrating Cisco Unified Communications Applications (CAPPS) v80 ) 2010 Cisco Systems, inc Additional References This topic presents the Cisco icons andsymbols that are used in thiscourse, as wellas information on where to find additional technical references.